Privacy Policy
Fine Packaging respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the steps we take to keep your information secure.
By using our website or placing an order with us, you agree to the terms outlined here.
Information We Collect
We collect information to help us process your orders, improve our services, and communicate with you. This may include:
Personal Details
- Name
- Email address
- Phone number
- Billing & shipping address
Order Information
- Product details
- Artwork or design files
- Business information (if provided)
Payment Information
Your payments are processed securely through third-party payment providers. We do not store your credit card numbers on our system.
Website Information
- IP address
- Browser details
- Pages visited
- Cookies & analytics data
This helps us improve site performance and user experience.
How We Use Your Information
We use your information to:
- Process orders and arrange deliveries
- Provide quotes and respond to inquiries
- Confirm artwork and manage production
- Improve website functionality and customer experience
- Send promotional material (only if you opt in)
How We Share Information
Fine Packaging does not sell or trade your personal information.
We may share your information only with trusted parties who help us operate our business, including:
- Courier & shipping services
- Payment processors
- Production and printing partners
- Web hosting, IT, and analytics teams
These providers only receive information needed to complete their tasks and must keep your information secure.
We may also disclose information if required by Australian law or legal requests.
Cookies
Our website uses cookies to provide a smoother shopping and browsing experience. Cookies help with things like:
- Saving your shopping cart
- Improving website performance
- Understanding visitor behaviour
You can disable cookies in your browser, but some features may not work properly.
Data Security
We take reasonable steps to protect your data, including:
- SSL encryption
- Secure servers
- Restricted staff access
- Regular system checks
While no system is completely foolproof, we work hard to keep your information safe.
Email & Marketing
We may email you about deals, updates, or new products only if you have opted in.
To unsubscribe at any time, click the link in our emails or contact us directly.
Access & Updates
You may request access to the personal information we hold or ask us to correct it.
Just reach out via:
Email: Support@finepackaging.com.au
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Using our website after updates indicates you accept the new policy terms.
Contact Us
For privacy questions or concerns, contact: Contact us
